Privacy Policy

Effective Date: Feb 20, 2026

1. Introduction:

HRC CNC (“HRC CNC,” “we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.hrccnc.com/ (the “Website”), engage with our services, or communicate with us.
By using our Website or services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.

2. Information We Collect

At HRC CNC, we collect two types of information: personal information you provide to us directly, and information we automatically collect when you visit our website.

a. Personal Information You Provide

When you submit a form, inquire about our services, request a quote, or engage with us in any other way, we collect the following personal information:

Name
Email address
Phone number
Company name
Message content
Files you upload
Newsletter subscription email

This information is essential for providing our services, processing your requests, responding to inquiries, and managing communications with you.

b. Automatically Collected Information

When you visit our website, we may automatically collect certain information, such as:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the site
Referring URLs

This data helps us improve the performance of the website and optimize user experience.

c. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device to help us provide better functionality, track user behavior, and show personalized content. The types of cookies we use include:

Essential cookies: Necessary for the website to function properly (e.g., keeping you logged in).
Functional cookies: Help with site performance and remembering your preferences.
Marketing cookies: Used for advertising and tracking user behavior.

You can manage and control cookie settings through your browser, but please note that disabling certain cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect for various purposes to provide and improve our services, as well as to communicate with you effectively. These purposes include:

To Respond to Your Inquiries and Requests: We use your information to respond to any questions or requests you submit through forms or direct contact (e.g., service inquiries, quotes, or product information).
To Provide Our Services: Your data helps us fulfill requests for CNC machining services, fabrication, finishing, or other products you may inquire about.
To Process Orders and Payments: If you request a quote or place an order, we may use your information to process your transaction and ensure proper delivery of services or products.
To Improve Our Website and Services: We use the data we collect to optimize the performance of our website, improve user experience, and enhance the services we provide. This includes analyzing how users interact with the site to identify areas for improvement.
To Communicate with You: We may send you emails, messages, or other communications related to your requests, updates on services, promotions (with your consent), or general customer service.
To Comply with Legal and Regulatory Requirements: We may use your information to comply with applicable laws and regulations, including legal obligations related to the processing and retention of personal data.

We will only use your information for the purposes described above and will never sell or rent your personal information to third parties.

4. Sharing and Disclosure of Information

At HRC CNC, we are committed to protecting your privacy and will never sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as web hosting services (e.g., Hostinger) or email communication tools. These service providers are contractually obligated to protect your data and use it only for the purposes specified by us.
As Required by Law: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.
To Protect Our Rights: We may disclose your information to protect our rights, property, or safety, as well as that of our users or others, in cases of suspected fraud, illegal activities, or data breaches.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction. We will notify you if this happens and provide the option to opt out, if applicable.

All third parties with whom we share your information are required to comply with data protection regulations and maintain confidentiality.

5. Data Security

At HRC CNC, we take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: We use encryption technologies to protect sensitive data, such as when transmitting personal information through our website.
Access Controls: Access to personal data is restricted to authorized personnel only, who need the data to perform their job responsibilities.
Secure Storage: Your personal information is stored securely on our servers with appropriate security measures in place to prevent unauthorized access.
Third-Party Providers: We ensure that any third-party service providers we work with, including Hostinger, adhere to strict security protocols to protect your data.

While we use commercially reasonable means to safeguard your information, please note that no method of data transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by HRC CNC. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit, as their privacy practices may differ from ours.

Some third-party services, such as analytics tools (e.g., Google Analytics), payment processors, or advertising partners, may collect personal information through cookies or other tracking technologies when you interact with their content on our website. These third parties are not controlled by HRC CNC, and we do not accept responsibility for their actions.

We recommend that you check the privacy policies of these third-party services to understand how they collect and use your personal data. HRC CNC is not liable for any issues related to third-party websites or services.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, such as providing services, responding to inquiries, and complying with legal requirements. The retention periods for different types of data may vary based on the following factors:

Service or Transaction Requirements: If you request a service, quote, or place an order, we retain your information for as long as necessary to process the request, deliver the service, and handle any follow-up communication. This data is typically retained for up to 1 year after the service is completed, or until you request its deletion.
Legal and Regulatory Obligations: We may retain certain personal information for a period required to comply with applicable legal, tax, or regulatory obligations. For example, financial transaction records and invoices may need to be retained for 7 years for tax and accounting purposes, as required by most legal systems for financial reporting.
Inactive Accounts or Data: If you have not used our services for an extended period or have requested deletion, we will delete or anonymize your personal data, unless retention is required for legal or security purposes. Typically, inactive data is retained for up to 2 years from the last interaction, or as required by applicable laws.

8. Consent for Data Collection

By providing your personal information on our website, you consent to the collection, use, and processing of your data as outlined in this Privacy Policy. If you submit a request, inquiry, or engage with our services, we will process your data to respond to your requests, provide the requested services, and communicate with you effectively.

9. User Rights

Under data protection laws like the GDPR and CCPA, you have the following rights regarding your personal information:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct any inaccurate or incomplete personal data.
Right to Erasure: Request deletion of your personal data when it’s no longer needed.
Right to Restrict Processing: Limit how we process your data under certain conditions.
Right to Object: Object to data processing, especially for direct marketing.
Right to Data Portability: Request your data in a transferable format.
Right to Withdraw Consent: Withdraw consent for data processing at any time.
Right to Non-Discrimination (CCPA): You cannot be discriminated against for exercising your rights.

10. International Data Transfers

As a global business, we may transfer your personal data to countries outside your country of residence, including to locations with different data protection laws. If we transfer your personal data internationally, we ensure that appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs) to protect your data.
Compliance with applicable data protection laws, including GDPR and CCPA, where required.

By using our services, you consent to the transfer of your data as described in this policy.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information as soon as possible.

If you believe that we have collected personal data from a child under the age of 13, please contact us immediately so that we can take appropriate action.

12. Changes to This Privacy Policy

HRC CNC reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, and the updated Privacy Policy will indicate the effective date at the top of the page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make significant changes to the way we handle your personal data, we will provide notice on our website or contact you directly.

By continuing to use our website or services after such changes, you agree to the updated Privacy Policy.

13. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please feel free to contact us using the details below:

HRC CNC
No. 8, Xiongyu Road
Bao’an District, Shenzhen
Guangdong, 518000
China

Email: info@hrccnc.com
Phone: +86 17318068324

We are committed to addressing your concerns and providing clarification on any aspect of our Privacy Policy.